FAQ - Support

Email Settings For Outlook 2016 On Mac

These instructions are intended specifically for setting up a new email account in Microsoft Outlook 2016 for MacOS 10.11.3

You will need the following...

  • Email Address
  • Email Password


Open Microsoft Outlook 2016

To set up a new email account or edit the settings on an existing one, click the Tools menu and then select Accounts to open the Accounts panel.

Outlook 2016 Mac Accounts Panel

The setup process is slightly different depending on whether you have any existing email accounts configured in Outlook 2016:

Setting up your first email account:

If this is your first time setting up Outlook 2016, you will need to click on the envelope icon next to the third option: Other Email (iCloud, Google, Yahoo!, or other accounts):

Outlook 2016 Mac Accounts Panel

Setting up an additional email account: Once any email account has been set up in Outlook 2016, additional accounts can be added by clicking the plus sign in the lower left corner and selecting Other Email… from the pull-down menu:

Outlook 2016 Mac Settings

Settings for Manual Setup, enter the following:

  1. Enter your email address
  2. Enter your password
  3. Enter your email address under User name.
  4. Select IMAP under Type.
  5. Enter mail.cheaperdomains.com.au as the Incoming Server and ensure that Use SSL to connect (recommended) is selected. The port will default to 993 which is correct.
  6. Enter mail.cheaperdomains.com.au under Outgoing server and ensure that Use SSL to connect (recommended) is selected. The port will be 587 but 25 and 465 can also be used.
  7. Click More settings... and ensure Use Incoming Server Info is ticked. (leave unqualified domain blank)
  8. Click OK to close the More Settings... menu.

Outlook 2016 Mac More Settings...

Click Add Account.

Your email configuration is complete! Close all windows from the set up and relaunch the application.

Note: If you can't find an answer to your problem click Here to open a support ticket (requires log in).