FAQ - Support

Adding Email DNS Records To Third Party Nameservers

If you are using a third party Nameserver, we do not manage your DNS Records. In order for your mail to work if it is hosted by us, you will need to adjust your DNS records on your Third Party Provider's DNS Management system.

 

1. Access your DNS Records with your third party provider (if you do not know how to do this, contact support with your third party provider).

2. Input the following records:

MX Record
Host Name: @.yourdomain.example
Record Type: MX
Priority: 0 or 1
Address: mx0.cheaperdomains.com.au

Example



SPF Record
Host Name: @.yourdomain.example
Record Type: TXT/SPF
Address: v=spf1 a mx include:cheaperdomains.com.au ~all

Example



DMARC Record
Record Type: TXT/SPF
Host Name: : _dmarc.yourdomain.example
Address: v=DMARC1; p=quarantine

Example

 

3. Once these records have been input, make sure to save them.

Note: If you can't find an answer to your problem click Here to open a support ticket (requires log in).