If you need to set up your email with us on a third party platform, you may just require the server settings to input.
Both incoming and outgoing connections require password authentication.
Here are the details you need.
Incoming (IMAP) server hostname: mail.cheaperdomains.com.au
Incoming port: 993
Encryption Type: SSL
Outgoing (SMTP) server hostname: mail.cheaperdomains.com.au
outgoing port: 465 / 587
Encryption Type: SSL (for port 465) / TLS (For port 587)
Note: If you can't find an answer to your problem click Here to open a support ticket (requires log in).