FAQ - Support

A Bit About Us

Cheaper Domains are 100% family owned, managed and located In Melbourne, Australia.

We don't outsource our support. Should you require any assistance, contact Cheaper Domains' local support team for immediate and helpful customer service. Not only do we ensure all your queries are answered in an instant, we do so with the guarantee of supporting Australian jobs.

We are proud to be a 100% family owned business. In an industry dominated by investor and corporate driven companies, it's important to be treated like a special client and not just another number on the investor's balance sheet.

We have the staff and expertise to make your Internet strategy a reality. All the functions you will ever require of a domain name registrar and hosting provider are here. We listened to what web and business professionals wanted and acted to give you the features and services you want.

We own our own extensive hosting server network located within the best and most secure data centre in Australia. We don't resell to other providers, meaning we are responsible for the quality of the services we provide.

Our experienced network engineers are all full time employees of the company to maintain our network for optimal reliability. Our server turnover rate is regarded as one of the best in the hosting industry.

So if you are looking for reliable, cutting edge facilities, find out why we are Australia's best kept secret.

Manage all your domain names online - it's as easy as setting up an account. Our automated systems ensure the domain name transfer process is easy and worry free.

We look forward to doing business with you.

Rod Keys,
Managing Director

Employment Opportunities

Looking for employment within our organisation?

We are keen to employ people with a good knowledge of all things net.

The roles we have available range from account support, hosting support, web development, domain name support, customer service and search engine support.

Please send your resume to: info@cheaperdomains.com.au.

We look forward to hearing from you.

Note: If you can't find an answer to your problem click Here to open a support ticket (requires log in).