FAQ - Support

Help Me Change My Password

You can Change Your Password once logged in by: Clicking on Details then click Change Password on the left-hand side

You can also Request a Password Reset by supplying your account email at here

For Our Customers That Have Hosting Accounts

When you purchase hosting with Cheaper Domains you are provided with a separate hosting control login.

This control panel manages all your hosting settings, email settings, FTP settings etc.

To Access Your Hosting Control Panel

1) Login to your Cheaper Domains Client Area

2) Click on Products then View then Manage / Login To Plesk.

To Change Your Hosting Control Panel Password

From the View Details of your hosting product (as above), enter new password details where it says Changing Login Details.

How Do I Change My FTP Password?

Login to your hosting control panel as described above.

View the knowledge base article on changing my FTP password here.

How Do I Change My Email Account Password?

Login to your hosting control panel as described above.

View the knowledge base article on changing my mail account password here.

How Do I Access My Sitebuilder Account?

Login to your hosting control panel as described above.